Effective July 10, 2026
These Terms of Service ("Terms") apply when you visit our website or use our services. Our website and services are provided by Ideal AI, a trade name of Kitamura Group LLC ("Ideal AI", "we", "us", "our"), located at 7036 Brescia Way, Orlando, Florida. By using our website or services, you agree to these Terms. If you do not agree, please do not use them.
Ideal AI is a business based in Orlando, Florida that builds custom automation and artificial-intelligence systems for other businesses — including systems that help answer calls, messages, and comments in each business owner's own voice. Ideal AI is a registered trade name of Kitamura Group LLC. You can reach us at [email protected].
You may use our website to read about our services, request information, and contact us. In exchange, you agree to:
Beyond this website, we design, build, and support custom software and communication systems for our clients. Those engagements are governed by the separate written agreement, proposal, or order we sign with each client, which describes exactly what is included, the price, and each side's responsibilities. Where that separate agreement and these Terms differ, the separate agreement controls for that client. Nothing on this website is by itself an offer or a promise to provide any particular service.
Some of our services require you or your business to create an account or to connect an account you already have on another platform. You are responsible for keeping your login details secure and for the activity that happens under your account. Tell us promptly at [email protected] if you believe your account has been used without your permission.
The text, graphics, logos, layout, and other material on this website belong to Ideal AI or to the people we license them from, and are protected by law. The Ideal AI name and logo are our marks. You may not use them to suggest a partnership or endorsement that does not exist, or in any way that is likely to confuse people.
Our website and services may link to, or work alongside, other companies' websites and platforms — for example social-media and messaging services. We do not control those third parties and are not responsible for their content, terms, or practices. Your use of another company's platform is governed by that company's own terms.
We work hard to keep our website and services accurate, secure, and available, but we provide them as they are and as available. We do not guarantee that the site will always be uninterrupted or error-free, that the information on it is complete or current, or that using our services will produce any specific business result. Any reliance you place on the site is at your own risk.
To the fullest extent allowed by law, Ideal AI and Kitamura Group LLC are not responsible for indirect, incidental, or consequential losses — such as lost profits, lost data, or lost business — arising out of your use of, or inability to use, this website. Nothing in these Terms limits any responsibility that cannot be limited under the law that applies. If a client engagement has its own signed agreement, the limits and remedies in that agreement apply to that engagement.
We may update, add to, or discontinue parts of our website or services over time. We may also update these Terms from time to time. When we do, we will revise the effective date at the top of this page. If you keep using the site after we post an update, that means you accept the updated Terms.
These Terms are governed by the laws of the State of Florida, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or to your use of our website will be handled in the state or federal courts located in Florida, and you agree to that location for those disputes.
Questions about these Terms? Email us at [email protected], or write to Ideal AI (a trade name of Kitamura Group LLC), 7036 Brescia Way, Orlando, Florida. See also our Privacy Policy, which explains how we handle information.